Privacy Policy

Introduction

This page explains what personal data Duckhunters.uk collects, why we collect it, how we use it and which rights you have under UK data protection law. We are based at Earl Business Centre, Dowry St, Oldham OL8 2PF, United Kingdom, and act as the data controller for all personal information processed through this site.

If anything here is unclear, get in touch through our contact page. We aim to give straight answers without legal jargon.

What We Collect

We collect personal information only in a few situations. When you send us a message through the contact form or by email, we receive your name, email address and the content of your message. If you subscribe to updates, we store your email address and any preferences you choose. We never collect payment details, as this site does not process transactions of any kind.

Some technical data is collected automatically during your visit, including your IP address, browser type, device type, operating system, the pages you view and how long you spend on them. It comes from cookies and analytics tools and helps us improve the site and understand which content readers find useful. We do not use this data to identify you personally.

How We Use Your Information

Contact details are used only to reply to your enquiry. We do not add you to mailing lists, pass your details to third parties or use your message for anything other than answering it. Newsletter addresses receive only the content you signed up for, and you can unsubscribe at any time.

Analytics data shows us which pages need improving, which elements are broken and which content is most helpful. We look at it in aggregate, across the whole site, rather than following individual visitors.

Cookies

Our site uses cookies to keep it working, remember your preferences between visits and collect anonymous analytics. Essential cookies cannot be switched off without breaking basic functions, while analytics and preference cookies are optional and can be managed in our cookie preference centre or your browser settings.

We never use cookies to build advertising profiles or share your browsing with marketing networks. Whatever cookie choices you make, you can still read and use every page we publish.

Third Parties

We use Google Analytics to gather anonymous usage data. Google processes it on our behalf under a data processing agreement and may not use it for its own purposes. Some pages may also include embedded content from platforms such as YouTube or Google Maps, which can set their own cookies when you interact with it.

We do not sell, rent or share your personal data for commercial purposes, and we do not work with data brokers or advertising networks. If a court order or regulator legally requires us to disclose data, we will share only the minimum needed and tell you where the law allows.

Your Rights

UK data protection law gives you the right to access the personal data we hold about you, correct anything inaccurate and ask us to delete data we no longer need. You can also object to certain types of processing and ask us to restrict how we use your data while a complaint is being resolved.

To use any of these rights, contact us through our contact page and we will reply within one calendar month. If you are not satisfied with our response, you can complain to the Information Commissioner’s Office at ico.org.uk.

Data Security and Retention

The whole site runs over HTTPS, so all data in transit is encrypted. Only team members who need personal data for their work can access it, and we keep contact form messages and emails only for as long as it takes to resolve your enquiry.

Analytics data is stored in anonymised, aggregated form and is never linked to individual identifiers. We review how long we keep data on a regular basis and delete anything that no longer serves a clear purpose.

Changes to This Policy

We update this policy when our practices or legal obligations change, and the current version is always published here with its revision date. If you keep using the site after an update, you accept the revised policy. Any change that significantly affects how we handle your personal data will be highlighted clearly before it takes effect. The rules for using the site itself are set out in our Terms and Conditions.